Services built around your supply requirements

More than parts supply: get a responsive commercial team, practical product guidance, export-ready shipping and accountable after-sales support in one process.

One accountable supply partner

Support that carries your order from part number to site

Commercial, technical and logistics teams work from the same order record, so you have one clear point of contact throughout the purchase.

24hstandard quote response
4shipping methods for every order size
12 mo.warranty on qualifying new products
1 contactfrom inquiry through after-sales
01

Quotation & sourcing

Clear quotes for a single MLFB or a complete BOM

Send the part numbers, quantities and destination. We check availability with our supply channels and return an offer you can act on.

What your quote includes

  • Manufacturer part number and description
  • Unit price, total price and quotation validity
  • Stock status, lead time and proposed delivery date
  • Currency, payment terms and Incoterms

For recurring programs

  • Tiered pricing for OEMs and distributors
  • Scheduled releases for repeat production
  • Consolidated BOM review to reduce sourcing effort
  • Alternative sourcing for long-lead items

Help us quote faster

  • MLFB or order number and quantity
  • Required condition: new, surplus or refurbished
  • Destination country and preferred Incoterm
  • Your required delivery date or project deadline
02

Technical selection

Reduce compatibility risk before you place the order

We help clarify the part relationship and configuration details that often delay automation projects. Final engineering approval remains with your qualified project team.

Typical requests we support

PLC & HMICPU, memory card, I/O, communication and TIA Portal compatibility checks.
Drives & motorsReplacement identification, power rating and control component matching.
Legacy equipmentCross-reference options for discontinued or hard-to-find parts.
DocumentationDatasheets, manuals, certificates and available CAD or EPLAN files.
03

Global logistics

Delivery options matched to urgency, size and destination

We package and document your order for international movement, then provide tracking and shipment updates until delivery.

Express courier

DHL, FedEx or UPS for urgent small and medium consignments.

Typical transit: 2-7 business days

Air freight

Airport-to-airport or door-to-door service for larger, time-sensitive orders.

Best for: project shipments

Sea freight

LCL and FCL options for high-volume orders where cost control matters.

Best for: planned replenishment

Collection / nominated forwarder

EXW collection or handover to your designated logistics provider.

Best for: your freight account
Documents available as required:Commercial invoicePacking listCertificate of originExport declaration supportShipping labels and tracking
04

Quality & after-sales

Order verification and a clear path if something is wrong

Every order is reviewed before dispatch. We communicate condition and packaging details up front, especially for legacy or refurbished supply.

1

Order review

We match the supplied MLFB, quantity and agreed condition against your purchase order.

2

Pre-shipment check

We inspect product identity, labels, packaging and visible condition before release.

3

Dispatch record

You receive shipment confirmation, tracking details and the relevant commercial documents.

4

Warranty support

Contact us with the order reference, photos and fault description so we can start a case promptly.

New products are covered by a 12-month warranty from delivery unless otherwise stated in the quotation. For refurbished, surplus and legacy products, the agreed condition and warranty terms are shown on the quotation and order confirmation. See our Terms & Conditions for full details.

How it works

From inquiry to delivery

A simple, documented process for routine purchasing and time-critical replacements.

1

Send inquiry

Share your parts list, quantities, condition requirement and destination.

2

Review quote

Receive pricing, availability, lead time and shipping choices.

3

Confirm & verify

After order confirmation, we check items and prepare export documents.

4

Ship & support

Get tracking, delivery updates and after-sales assistance if needed.

Have a parts list ready?

Send your inquiry now and receive a detailed quotation with availability and delivery options.

Request a Detailed Quote